Refunds & Returns

We stand behind HammerButter, and we want you to be completely satisfied with your purchase. If for any reason you're not, we're happy to make it right.

Our 30-Day Satisfaction Guarantee

If you're not completely satisfied with your first HammerButter purchase, you may request a full refund within 30 daysof your purchase date. We ask that you provide your order number as proof of purchase when submitting your request.

This guarantee applies to a customer's first purchase only, with a limit of one refund per shipping address. We want every new customer to feel confident trying HammerButter risk-free — this policy is designed to make that first experience easy, while keeping things fair and sustainable for a small, family-run business.

How to Request a Refund

To request a refund, please reach out through our Contact Us Page within 30 days of your purchase. Be sure to include your order number so we can look up your purchase and process your request as quickly as possible.

No Return Shipping Required

We do not require you to return the product to us. Once your refund request is verified, there's nothing further you need to send back — simply submit your request through our contact form with your order number, and we'll take it from there.

Refund Processing Time

Once your refund request is approved, please allow 5–10 business days for the refund to be processed and reflected on your original payment method. Processing times may vary slightly depending on your bank or payment provider.

Questions?

If you have any questions about our refund policy or need help with a request, don't hesitate to reach out through our Contact Us Page — we're happy to help.